April 13, 2007

It's The End Of The World As I Know It ...

... and I feel fine!

I will go to the day job as a call center manager for the last time today. On Monday, I start my new full-time position with Blog Talk Radio as Political Director and will provide full-time commentary through my blog and my new daily BTR show. The phrase "dream come true" is hackneyed, but in this case the cliché applies.

I have worked in the burg/fire alarm industry for eighteen years, starting in late 1988 as a night shift operator at a Honeywell central station. I took the job after working at Hughes Aircraft in Anaheim Hills as an editor and tech writer for the Technical Publications group for almost four years. It had been my first career, and I loved the work -- even if the writing was dry and repetitive. It allowed me to build my skills, and I would have cheerfully done that work for as long as they let me.

Unfortunately, glasnost took its toll on the defense industry, and I was invited to explore exciting new opportunities ... like unemployment. After trying to land a new gig for a couple of months with no success, I drove a cab for a couple of months in Orange County, CA. It took me two months to decide that I'd rather live, so I took the job at Honeywelll only until I could find my next technical writing gig.

That's why I've often referred to my work in call centers as my accidental career. I moved up quickly at Honeywell and went into management less than four years later. In 1997, I left Honeywell to run the call center for Medical Eye Services, which was a mistake on the part of both parties. Within six months, I left Medical Eye Services and California to run the central station for my current employer. It turned out to be the best move I could have made, and the 9.5 years I spent there was a blessing for me and my family. They have treated us wonderfully and with generosity.

So why leave? I finally get to make a living out of writing -- and not just creating and editing operator manuals and repair procedures, but my own writing on my own topics. I have the opportunity to work with a great new company with an exciting product, and I can work with other writers and bloggers to help grow both BTR and the New Media which has already democratized the American debate. Even my current bosses -- two of the most reasonable and ethical men with whom I have worked -- told me that I could hardly pass up this chance.

Why not name the company? I have always wanted to keep a bright line between my politics and their operations. Customers might have issues working with someone who strongly advocates any kind of political point of view, and I don't want them to suffer for my passion. Also, I had tried to steer clear of any political discussion at work, and discouraged any conversation about my blog or radio work. The most gratifying moments of my final weeks have been when two co-workers asked me, after the announcement of my departure for political commentary, which party I supported and whether I was a conservative or a liberal. It meant that I had succeeded in that separation.

So today I close out a long and positive chapter in my life, and on Monday I open a new chapter. I'm thrilled to have the opportunity, and I'm grateful to all of the CQ community who makes it possible. I will tell you, though, that I will miss the old job, mostly for all the great colleagues and fascinating challenges we have faced. It's been a great ride for a temporary gig.


TrackBack URL for this entry:

Listed below are links to weblogs that reference It's The End Of The World As I Know It ...:

» Capt Ed to the helm of Blog Talk Radio from Macsmind - Conservative Commentary and Common Sense
Capt Ed has take a position of Political Director of Blog Talk Radio. We wish him much luck and success in his new endeavor. With that I also want to remind all of The MacRanger Radio Show tomorrow at 12pm EST, where your’s truly will look at... [Read More]

Comments (24)

Posted by Fight4TheRight [TypeKey Profile Page] | April 13, 2007 7:52 AM

Captain Ed:

Best of Luck on your NEW Voyage come Monday! It's always a wonderful measure of a man as to how much he is missed when he leaves an employer - and I'm sure they will miss you greatly.

But.....to sound a bit selfish, their loss is OUR GAIN! : )

Posted by TomB [TypeKey Profile Page] | April 13, 2007 8:10 AM

Captain Ed,
Best of luck, change is good, in my case I felt like each job change was rolling back the odometer a little bit ...
Make our voices be heard better...

Posted by Joshua Miller [TypeKey Profile Page] | April 13, 2007 8:12 AM

Congrats on new beginnings! I'll remember you at Mass today.

Posted by chsw [TypeKey Profile Page] | April 13, 2007 8:29 AM

Congratulations on your new situation.


Posted by Mr Lynn [TypeKey Profile Page] | April 13, 2007 8:30 AM

Congratulations. While I'm sure you were a great call-center manager, America needs you to spend your time thinking and writing. I'm amazed that you were able to combine a day job with the time this site takes, plus your other activities and responsibilities, and even more amazed that you kept it all a secret from your colleagues at work.

You should tell them now, though. They should know they worked cheek by jowl with a celebrity!

/Mr Lynn

Posted by RBMN [TypeKey Profile Page] | April 13, 2007 8:51 AM

Best of luck. Remember to prioritize, and get your rest. News never sleeps, but sane people have to. :-)

Posted by Michael Babbitt [TypeKey Profile Page] | April 13, 2007 8:56 AM

Congratulations, Captain Ed! I couldn't imagine you not being a full time political writer/producer and have been amazed at your productivity despite a 9-5 job. I hope to see and hear more of your work.

Posted by Infohawk [TypeKey Profile Page] | April 13, 2007 9:04 AM

Congratulations Ed! I'm very happy for you.

Posted by Eg [TypeKey Profile Page] | April 13, 2007 9:06 AM

Congratulations Captain, anchor's aweigh!

Posted by NeoKnot [TypeKey Profile Page] | April 13, 2007 9:51 AM

Dearest Captain,

Permission to come aboard sir?

I read your blog every day and I want you to know how much I enjoy it.

Good luck in your new endeavor.

Your previous employers loss is certainly our gain.


Posted by Keemo [TypeKey Profile Page] | April 13, 2007 10:44 AM

Something tells me that this chapter in your life is the beginning of a really good story.

My family wishes you nothing but the greatest of success CE. It is fun watching at this flower grows.

Posted by BoWowBoy [TypeKey Profile Page] | April 13, 2007 10:47 AM

Good luck on the new job Cap ............we can .....still call you Cap .....can't we ...........????

Posted by Chardev [TypeKey Profile Page] | April 13, 2007 10:48 AM

congrats on the new gig! Being in the Nav myself and know what it's like to start a new job every 2 years. Always exciting! Good luck.

Posted by unclesmrgol [TypeKey Profile Page] | April 13, 2007 11:32 AM

Captain, you don't know what is important in life.

The first time some medical equipment operator used a manual you had written to avoid a malpractice situation and possible loss of life, all that tedium by you paid off. How can you disparage your previous life and the vast contributions you made to honing the lifesaving skills of millions of medical equipment operators, who might otherwise have cut the ground pin off, just as they do at home, before plugging in...

That said, congratulations on being able to fully do what you really want to do; life is too short to spend all of it in the service of drudgery.

Posted by Captain Ed [TypeKey Profile Page] | April 13, 2007 12:43 PM


No, I understood then that it was critical. I didn't mean to imply it wasn't. A lot of people found the work rather dull, but not me. I loved it.

Posted by Carol_Herman [TypeKey Profile Page] | April 13, 2007 12:59 PM

I love you so much! And, I'm so happy for you, too!

There's nothing like finding out you are wanted.

Even better, you fill a NEED.

And, yes, it sounds both exciting. And, an opportunity, too.

I hope you find this new Radio Talk Show hosting takes you as high Don Imus! Somone people listen to, not because he is a comic. WHICH HE IS. But because he's off the cuff.

Life's better when it's NOT scripted!

And, find a way THIS BLOG can also have easy-to-follow instructions, where I can sit at my computer. NOT PUT ON THE RADIO! And, still get "streaming."

Heck, all the TV I watch, I pick up from links to U-TUBE.

You're starting out doing something you love. IN A NEW ENVIRONMENT. WIll you have a Captain's horn calling everyone on board? TOOT. TOOT.

Posted by Wildezword [TypeKey Profile Page] | April 13, 2007 1:10 PM

Very warm congratulations. Next stop, your own political TV show? :)

Posted by SonnyJim [TypeKey Profile Page] | April 13, 2007 2:03 PM

Bravo Skipper. May God continue to bless you and your family!

Posted by Fausta [TypeKey Profile Page] | April 13, 2007 2:46 PM

Congratulations, Captain!
Wishing you and your family continued success, health, and happiness,

Posted by lexhamfox [TypeKey Profile Page] | April 13, 2007 2:53 PM

Well done and good luck with the new adventure. Nice to see things coming together for you on multiple fronts.

Thanks again for keeping the comments section here open.

Posted by unclebenjamin [TypeKey Profile Page] | April 13, 2007 4:13 PM

It's actually thanks to your job at the call center that I got into blogging in a roundabout way. It gives me a chuckle to be reminded of hearing you on the radio during the 2004 presidential debates and having my former girlfriend say, "What's my boss doing on the radio?" Good luck. I'm sure they'll miss you.

Posted by richard mcenroe [TypeKey Profile Page] | April 13, 2007 7:51 PM

Good luck at BTR.

Oh, and remember to go heavy on the hip-hop, it's such a positive cultural force...

Posted by Rod [TypeKey Profile Page] | April 13, 2007 8:28 PM

Godspeed Cap'n

Posted by das411 [TypeKey Profile Page] | April 14, 2007 11:52 PM

Congrats and best of luck to you CE!