May 12, 2007


Quite a few people have noticed that some changes have been made behind the scenes today at Captain's Quarters. It's been a long couple of weeks, and it resulted in a change in hosting services that supports CQ. Most of this has been transparent, but as some noticed today, it resulted in difficulties in commenting on the threads I posted.

I have been with the same hosting service for over three years, and I didn't really want to move. However, I had a number of problems posting over the last two weeks, and when I asked for assistance, I was told that they considered me a problem for their other customers. I asked several times for assistance in helping to solve problems with runaway processes, but was told that they had other customers to service. Over the years they had been supportive and generous with me, but this kind of attitude began creeping into their support a few months back -- when they told me they had no intention of fixing their server-side statistics program, which hasn't consistently produced any stats for over a year -- and got much worse with the latest problems.

Yesterday I began the long and laborious process of moving the blog lock, stock, and barrel to Pair Networks. It took hours just to get the data from almost four years of blogging and more hours after that to get it uploaded to my new hosts. My old hosting service courteously processed my request to redirect my domains to the new nameservers; in fact, halfway through the process, they had informed me that they wanted to move account to a new server for better performance. I had already made my decision, but if they had offered that a week earlier -- or even just treated me as a customer rather than a problem -- I would have been happy to stay.

During that time, every post I wrote had to be posted at both sites. That means any comments entered in the system between yesterday evening and this afternoon have probably been lost, but there was no way around that. Even while I did the NARN show this afternoon, the new nameserver had not yet propagated to most DNS servers. Now it appears that it has, and both my e-mail and your commenting should be back to normal.

Thank you for your patience, and hopefully this will ensure a smoother ride in the future.


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Comments (16)

Posted by Ed Morrissey [TypeKey Profile Page] | May 12, 2007 8:36 PM

Testing ...

I think I have the Typekey situation sorted out, at least the one for today. I eliminated some temporary settings I had in place for the move.

Posted by Ed Morrissey [TypeKey Profile Page] | May 12, 2007 8:38 PM

testing again ...

Posted by richard mcenroe [TypeKey Profile Page] | May 12, 2007 8:39 PM

Yep, working for me now...

Posted by Chimpy [TypeKey Profile Page] | May 12, 2007 8:50 PM

testing 1 2 3 ;-)

Posted by RBMN [TypeKey Profile Page] | May 12, 2007 8:56 PM

I have an idea for the HeadingRight site. I'd like to hear an audio sampler of the different shows. Make a 15-minute audio-highlight reel with show clips. For each show, maybe play a minute of "delightful banter" and then "listen to CQ Radio with Ed Morrissey, 3pm Eastern." Just an idea. Because I have no idea who most of your hosts are. Like a movie trailer?

Posted by Tully [TypeKey Profile Page] | May 12, 2007 9:24 PM


When you treat your customers as a problem, the problem is NOT your customers.

Posted by Bill Faith | May 13, 2007 12:03 AM

So, did you do away with TypeKey? I guess if this posts I'll know.

Posted by David Smithson | May 13, 2007 2:15 AM

Much better, actually.

Posted by hunter_a123 | May 13, 2007 5:47 AM


Posted by Ron C | May 13, 2007 6:29 AM

Glad to see you back up... wondered what happened!

Posted by LEJ | May 13, 2007 7:14 AM

Captain, any chance you could add Print and E-mail buttons? It's hard to share your pithy commentary in-house, or out.

/Mr Lynn

Posted by NahnCee [TypeKey Profile Page] | May 13, 2007 11:01 AM

So if you're going to be snarky about your old unhelpful hosting service, wouldn't it be nice if you actually named them?

Posted by Bill Faith | May 13, 2007 12:09 PM

I wasn't surprised at 12:03 to see I got the message about comments from first-time commenters being held for moderation since the system didn't let me use my TypeKey login any more, and I see my comment did eventually get posted. I was a little surprised to get the same message when I just tried to leave a comment on another post. I think I liked it better when you were using TypeKey.

Posted by Carol Herman | May 13, 2007 12:59 PM

Did you read Little Green Footballs, today? (Sunday, May 13th).

Turns out he dumped SITE-METER. For putting spyware cookies into the service they provide, without telling anyone.

Dumped them. And, is running the "behind-the-scene's stuff," too. So people can check their own computers for "infestations." I keep clearing cookies, out. After I leave the computer. I also turn it off.

My son says "the only people who clear their cookies out, do so because they don't want to be traced to porn sites." Well, I'm not on a network. I just do it because it made me feel "safer."

And, sometimes? When things "slow down," I find things improve when I run "de-frag."

I had no problems with Type Key at this end, though. Not ever! Easy to use. Sad to see them going.

But most of us wouldn't even know what we were looking at "if we lifted the hood."

Posted by Rose | May 14, 2007 12:10 AM

Well, all I can say is so far it seems to be running better. It certainly scrolls a lot better, although not perfectly.

Capt, you sure have worked might hard getting things shipshape and all squared away.

You have one of the best sites I've seen for your commentary and news items, and for allowing comments, too - so I hope for your sake you have found a system that makes all your cerebral work as smooth as pie for you, on the technical side, too.

Keep up the great work. And Happy Mother's Day to the lovely ladies of your family, too. Particularly the First Mate - Praise God.

Posted by james23 | May 14, 2007 12:35 PM